I am able to’t say that Substantially for your airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I received to Denver, the Frontier aircraft to which I were booked by Orbitz experienced still left and I missed my flight.
My daughter and I flew to Barbados for my Mateâ€s funeral on Jul twenty third. We experienced a disservice and on the return flight, we were forced to attend more than an hour or so to get a wheelchair. It absolutely was frustrating, and as a person with cardiac overall health, it was to some degree Terrifying.
I have to confess which i was selfishly joyful to have the ability to ebook my flight in advance of all of your current other prospects and the agent was capable to get rid of the fees.
I not merely needed to squander $50 in baggage charges, but I seasoned horrible landing by your pilots, extremely crowded and smaller planes, rude flight attendants, and complete imbeciles that taken care of my luggage simply because they Obviously ended up illiterate and could not browse “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Thus far you may have manufactured us eliminate 24 several hours of our family vacation We work flat out for time without work function and of the days have resulted in us achieving our place A person Entire Working day Later. Not a contented customer and may spread the term.
I used to be delayed on Monday feb 15th two times right before becoming cancelled and bumped to Tuesday. Even though I had been frustrated I comprehended. Then at ten:30pm I have a textual content stating my Tuesday flight was cancelled until finally Wednesday.
I respect you are dealing with a you can look here merger and some personnel might be under thrilled, but this Angle really should not be apparent in your clients who are just contacting to obtain some help.
I are actually an AA buyer for more than 25 decades. Your service has become disappointing to state the least. It really is in all parts of service from sign in to , tavel to baggage managing.
I'd have never believed I would've stolen goods from our baggage. At this second I'm very upset concerning how your staff within the airport in Cancun went by way of my baggage and stole two bank cards and utilized them. I'm having to hold out to make use of our accounts for this reason For additional then each week. I also acquired a call yesterday from my city library pertaining to a individual who referred to as them to request me if I had dropped products.
If you are happy with your enterprise, and actually have a head of striving to function in a thrifty way. This reveals that you'll be very challenged in accomplishing this to start with.
This agent was away from line and disrespectful. There was NO reason behind her Mind-set, particularly when there was NO line and a few brokers standing on the counter like they were All set and ready to aid. Janet Ault
no. 0012309351902 from SNA to DFW. I had been issued long run flight passes great for just a year. I am producing to request that you just waive the $200 transfer demand when I'm able to utilize the passes.
I just desired to mention that my practical experience with this particular flight and American Airlines personnel was the worst I've ever experienced using an airline. The trip to LAX from TPA was Okay apart from flight attendants don’t smile or act like they like their jobs any longer. The return flight was a nightmare. It commenced after we acquired an e-mail the early morning of our flight stating that we necessary to adjust our seats that were Formerly chosen. We did just that & checked in on-line. Whenever we bought to your airport our boarding passes even now had the aged seats which we experienced to change in the luggage sign in counter (yet again employees weren't helpful at all).
We are also sorry which you were not satisfied with the complimentary voucher that we presented. Nonetheless, the voucher was meant to Express goodwill and to help make amends in some way for the insufficient service you noted. It signifies an amount of money we believe to become honest and reasonable.